2014 – Text to 9-1-1

The district enables Text to 9-1-1, allowing mobile devices to text 9-1-1 allowing citizens to reach 9-1-1 telecommunicators and first responders in situations where making a call could place the caller in danger and to allow the deaf and hard of hearing community...

2009 & Beyond

The 9-1-1 District focuses completely on upgrading and administering the 9-1-1 system.   Annual upgrades now include networking, routing, computing and server technologies to support Next Generation 911 (NG911) which will utilize the internet and fiber optics to...

1992

Completed updating all addresses within the district’s jurisdiction to the new addressing standard, making all addresses more easily found and routed to by first responder’s.

1986 – Current

Smith County 911 operates as a “traditional district”. Ensuring that the 911 system kept up with technology (Cell Phones, Voice over Internet Protocol, TTY/TTD) and maintaining addressing for new development. In addition the 911 telephony equipment at each PSAP is...

September 1988

Enhanced 911 (E-911) systems were activated in Smith County. The first District in East Texas and the third such District in Texas.  This system allowed callers to dial a single number, 9-1-1, and be immediately routed to their appropriate Public Safety Answering...